Customer Testimonials - What our customers have to say...
It's really hard to find companies today that actually give great
service and do what they promise. The light is all I hoped it would be and was
really surprised to see it on my porch this quick. You are in my favorites for
~ Jim Smith, President - Online-Auctionsoftware.com,
This is the first time I've ordered from ToolRage.com and I am
very impressed with not only the speed of your delivery but also the completeness
of your customer service. It's been a pleasure dealing with you and I look forward
to working with you in the future. Thanks for everything!
~ Rich McCain
Just wanted to take the time to say thanks for the follow up &
GREAT service!! You've definitely made me a customer of ToolRage & I'll
be sure to refer any friends, family or aquaintances to you. Many Thanks!
~ Ed Bryant
Thank you, your company has been great to deal with. I will be
sure to buy from you again. I will also let all my coworkers know about the
service your company provides. Thanks again!
~ Steven Cortes
Thank You for your quick response. I also appreciate how fast
the order was processed and shipped. We will use you again in the future and
would recommend your company to others.
~ Ed Rapke
ToolRage, Your service is the greatest; being a first time customer
with you and you have treated me like a king! Thank you very much.
~ Buck Jones
"Just a note to let you know that we received the Robinair
Recharging station in less than 48 hours from the time we placed the order.
I am extremely pleased with your prompt service and outstanding prices. As the
Body Shop Manager for a large Chevrolet/Mercedes-Benz dealership, quick service
is always appreciated. I have passed along your info to our Service Director
who may be placing an order soon. Again thanks for the excellent service."
~Paul Dittmeier, Manager, The Big Lot Body Shop
"Your company did a great job for us. By the way, we used
the GoJaks at the Grand National Car Show this past weekend. We had 12 cars
in the show and came away with 17 trophies. Because of you we were able to maneuver
the cars into their spots. Again, THANK YOU!"
~ Mary Leatherman, Extreme Automotive
"Just a short note to thank you for the excellent service
I received from you all in the purchase of a Jump-N-Carry Jump Starter/Air Compressor.
The product arrived promptly, was priced fairly, and is exactly what you folks
advertised it to be. It was a pleasure to deal with a company such as yours.
It was obvious that good service was very important to the folks that helped
me with my questions about the product I purchased, and expedited the delivery
of the Jump-N-Carry."
~ Gershom Mailman M.D.
"Toolrage: Just a note of sincere thanks. We received our
replacement grease gun yesterday (already!!). We really appreciate your quick
response and willingness to work with us. You are a top notch business who goes
great lengths in customer service and satisfaction. I would highly recommend
you to anyone. Thanks again and keep up the good work."
~ Trent Ross
"Thank you for your prompt attention. I greatly appreciate
it. I look forward to doing business with you in the future and will certainly
recommend your site to my friends and co-workers. Again thank you!"
~ Nick Giglio
"ToolRage, Ordered on Wednesday afternoon about 5:40 pm and
the package was on my doorstep Friday afternoon. That is what I call great service.
~ Ben McCard
"I can't say enough good things about your company. I order
tools and they are at my doorstep in 1 or 2 days, WITH FREE SHIPPING! Unbelievable!
Your customer service is the standard for ANY retail establishment. I have changed
orders, sent merchandise back (my fault), and E-mailed questions (and got answers
within hours). If you need tools for your home or for your trade like me it
would be FOOLISH not to take advantage of TOOLRAGE.com."
~ Rob Cholowsky
"That's an AWESOME response time! I'm surprised I got a reply
so quick, thanks a lot."
"I am very pleased with your company. Prices are great! I
have been ordering tools from other online companies for a few years now and
had to track my orders down more often than not. I can't believe that I received
my shipment within 3 days of my order! You just secured a returning customer.
I am an ASE Master Certified Auto Tech who spends about $200 a month in tools.
I will be buying from you again. Thank You."
~ Ken Harsla
"Thanks for the quick response. Have to tell you that you
beat the pants off some of the other guys. I have waited days to get a response
from them, and sometimes have to send multiple emails. Thanks again."
~ Charles A.
"Holy Crap, you guys are awesome. I ordered on the 20th and
got it on the 22nd. Now that's what I call customer service. To top everything
off the order was correct. GREAT JOB TOOLRAGE.
Thanks. Merry Christmas to you and all of your little elves."
~ Dan Teebken
"I recently ordered a Solar battery charger from your web
site. I was definitely impressed with the price you had on this charger. Your
price beat the other store's and shop's prices by so much that I e-mailed you
to make sure the chargers were not reconditioned. I was informed that all your
tools and merchandise are brand new. Fantastic pricing on the chargers. Even
more impressive than the pricing was the delivery time. The charger was at my
door step in 3 days. I'm a very happy customer and I will recomend your web
site to all my friends. Thank You."
"Thanks for your prompt response to my email. I have received
my order. I wish that all web sites were like you guys. I will continue purchasing
products from your site.THANKS."
~ Michael S.
"To all the people at ToolRage; I was very impressed about
getting my order two days after sending it. It was a very fast turn around service.
That has never happened that fast before. I was impressed, awesome!!!"
~ Scott Schad
"I rarely do something like this, but I want to tell you
how pleased I was with the quick shipping of my purchase. I believe a company
that operates like yours should be commended because there are so many out there
that don't have any true concern for customers other than receiving their payment.
You should be very proud. Thank you again."
~ Tom Tullos
"You guys have a great outfit. I look forward to doing business
with you more in the future. Thanks."
~ Neil Greer
"I just wanted to commend you on your fast processing of
my order. I ordered an oxygen sensor thread chaser (which I could not get locally)
from your website on Monday at about 2:00 PM and the part was on my doorstep
in Dayton, Ohio when I went home for lunch at 11:00 AM the next day."
~ Dan Sammon
"Thanks for getting the tool boxes to me in time for my husband's
retirement celebration. They arrived on Friday at the exact time which was coordinated
with the trucking company. The tool boxes were in excellent condition without
any harm to the packing boxes or their contents. I'll be sure to recommend your
company to my friends and relatives. Thanks Again."
~ Ruth Ann Allen
"Wow, thank you very much. I never imagined it would be so
easy to have this issue resolved. I am truly impressed with your customer service.
I do understand that it was the shipping company's fault that the delivery was
late, and I appreciate your effort to 'make it right' for me. Thank you again
for your willingness to correct the situation. I will certainly be visiting
your website first for any of my future tool buying needs! Best regards."
~ Patrick Counihan
"I am pleased with my relationship with ToolRage. You got
the product to my door in much less time than expected."
~ Bill Lange
"I just received my package today. I just ordered it Sunday.
Man that was fast. I plan to order from you guys more often, Thanks."
~ Robert J. Rasnake
"Thank you very much for your quick replies and a very very
very satisfactory solution to my problem. I was expecting a 4-6 week turn around,
but your company has far exceeded my expectations for customer service. Thank
you again, and keep up the good work."
~ Ryan Drew
"Just wanted to say thanks for your excellent prices and
service. I received the strut compressor in only 2 days! I'll be sure to use
you in the future when I need something."
~ Matt Zema
"Thank YOU for Great Service"
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